The security and protection of our customers’ personal information is paramount given the nature of our products and the desirability of jewellery in general. We will only use the information you give us to process your order and provide a quick and convenient service to you in the future. If you do not wish to be automatically put on our mailing list please notify us and we will remove your details.
SECURITY OF YOUR INFORMATION
To process your order, we require your name, phone number, billing address, email address & shipping address. We only use this information to create your account and to process your order. If any questions arise about your order we will contact you first by email and then, if necessary, by phone unless instructed not to contact you by phone.
SHARING
Personal Information is not shared with any other entities without your express permission. Our site includes links to other sites. If you decide to follow these links, we are not responsible for the privacy policies and content of these sites. Generally, we will inform you of these links.
YOUR CONSENT
By using our website, you consent to the usage and collection of the above information. If we decide to alter our privacy policy, these changes will be posted on this page so that you will always be informed about what information is collected, how it is used and under what circumstances it will be disclosed.
SITE USAGE INFORMATION
i) Cookies
Many web sites use “cookies” to help you personalize your online experience. One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, the first time you place an order with us, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the Kathryn King Web site, the information you previously provided can be retrieved, so you can place orders more easily with Kathryn King Designer Jeweller Ltd.
Cookies are pieces of data created when you visit a site, and contain a unique, anonymous number. They are stored in the cookie directory of your hard drive, and do not expire at the end of your session. Cookies do not contain any personal information about you and cannot be used to identify an individual user. If you choose not to accept the cookie, this will not affect your access to the majority of facilities available on our website. Our cookies cannot run programs or bring viruses to your computer.
We use cookies in order improve your experience when visiting our website, to prepare statistics of users’ preferences and to help you navigate the web site.
Although your browser may be set up to allow the creation of cookies, you can specify that you be prompted before a site puts a cookie on your hard disk, so that you can decide whether to allow or disallow the cookie. Alternatively, you can set your computer not to accept any cookie. If you turn cookies off, you may not have access to some features that make your site experience more efficient and some of our services may not function properly, such as placing an on-line order. Visitors who disable cookies can still place orders over the telephone by calling the appropriate stated number.
ii) Log files
Log files allow us to record visitors’ use of the site. Kathryn King Designer Jeweller Ltd puts together log file information from all our visitors which we use to make improvements to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information about you.
LINKING TO ANOTHER SITE FROM THE KATHRYN KING WEBSITE
Our web site may contain links to other web sites which are outside our control and are not covered by our privacy statement. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours. Kathryn King Designer Jeweller Ltd is not responsible for the privacy practices within any of these other sites. You should be aware of this when you leave the Kathryn King website and we encourage you to read the privacy statements on other websites you visit.
TRANSACTION and PAYMENT OPTIONS
We offer you a choice of transaction options:
Credit Card: You can place your order through our website. One of our experienced team will then give you a call to verify the details of your order and take your credit card details. We process credit cards manually in house, which gives us the ability to obtain credit card authorization from the card-issuing bank and employ other verification techniques before completing any transaction.
Cheque: We also accept payment by cheque in pounds Sterling. Please allow 5 days for bank clearance.
Bank Transfer: If you wish to pay by bank transfer please contact us for our bank details. Payment is to be made in pounds Sterling.
CONTACTING US
If you have any questions or comments regarding this statement, please contact: info@kathrynking.com, alternatively visit the contact page.